# Privacy Policy > Last Updated: November 1, 2025 This Privacy Policy (“Policy”) describes how Blockcat Pte. Ltd. and its affiliates (“MemeMax,” “we,” “us,” or “our”) collect, use, disclose, and protect personal data when you access or use our websites, applications, APIs, SDKs, and related services (collectively, the “Services”). For the purposes of applicable data protection laws, MemeMax is the data controller of personal data processed through the Services. By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree, you should not access or use the Services. *** ### 1. Scope and Key Principles #### 1.1 Non-custodial services MemeMax provides non-custodial software services. We do not hold your private keys or custody your digital assets. However, limited personal data may still be processed to operate, secure, and improve the Services. #### 1.2 Public blockchain data Blockchain networks are generally public and transparent. Transactions you submit may be visible to others and indexed by third parties. MemeMax does not control public blockchain data once it is broadcast to a network. #### 1.3 Restricted Territories The Services are not offered to users located in restricted jurisdictions as defined in our Terms of Service. We may process certain technical data (such as IP-derived location signals) to enforce these restrictions. *** ### 2. Personal Data We Collect We follow data-minimization principles and collect personal data only when necessary. #### 2.1 Information you provide voluntarily Depending on how you use the Services, you may choose to provide: * Wallet address(es) and related identifiers when connecting a wallet * Social account information (optional) * If you voluntarily bind your X (formerly Twitter) account, we may collect your public handle, profile identifier, and related public metadata * Binding a social account is optional and can be removed at any time * Communications you send to us (e.g., support requests, feedback, bug reports) *** #### 2.2 Information collected automatically When you access or use the Services, we may collect: * IP address and inferred country or region * Device and browser information (e.g., browser type/version, operating system, language) * Usage data and logs, such as pages visited, timestamps, error logs, and performance metrics These data are used primarily for security, analytics, and service reliability. *** #### 2.3 Analytics and session tools We use third-party analytics and session analysis tools, including: * Google Analytics – to understand usage patterns and improve the Services * Hotjar – to analyze user interactions and improve usability These tools may collect information such as IP address, device type, browser information, and interaction data. Data collected by these providers is processed in accordance with their respective privacy policies. *** #### 2.4 Cookies and similar technologies We use cookies, local storage, pixels, and similar technologies to: * Enable core functionality * Improve performance and user experience * Analyze usage and troubleshoot issues You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services. *** #### 2.5 Security and fraud prevention tools While we do not currently use dedicated bot-mitigation or fraud-prevention services (such as CAPTCHA or firewall tools), we may deploy such tools in the future to protect the Services. If implemented, these tools may process IP addresses and related security signals. *** ### 3. How We Use Personal Data We process personal data for the following purposes and legal bases, as permitted under applicable law: #### 3.1 Providing and operating the Services * Enable access to the Services and wallet connectivity * Display account-related information and optional social integrations * Respond to user inquiries and support requests *** #### 3.2 Security, abuse prevention, and compliance * Detect and prevent fraud, exploitation, or abusive behavior * Enforce geographic and eligibility restrictions * Maintain platform stability and integrity *** #### 3.3 Analytics, research, and improvement * Monitor performance and usage trends * Improve product design, features, and user experience * Debug errors and conduct internal analysis *** #### 3.4 Communications * Respond to user-initiated communications * Deliver important operational or security notices We do not send marketing communications unless explicitly enabled in the future and permitted by law. *** #### 3.5 Legal and regulatory purposes * Comply with applicable laws or lawful requests * Enforce our Terms of Service * Protect our rights, users, and operations *** ### 4. Sharing of Personal Data We may share personal data in limited circumstances: #### 4.1 Service providers We may share data with vendors that support our operations (e.g., hosting, analytics, security). These providers process data only on our instructions and under contractual safeguards. #### 4.2 Affiliates Personal data may be shared within our corporate group for purposes consistent with this Policy. #### 4.3 Legal and safety disclosures We may disclose personal data if required to comply with law, legal process, or governmental requests, or to protect the rights and safety of MemeMax or others. #### 4.4 Business transactions In the event of a merger, acquisition, reorganization, or asset sale, personal data may be transferred as part of the transaction, subject to appropriate safeguards. #### 4.5 Aggregated or anonymized data We may share aggregated or anonymized data that does not identify individuals. *** ### 5. International Data Transfers MemeMax operates globally. Personal data may be processed or stored in multiple jurisdictions where we or our service providers operate. Where required, we implement appropriate safeguards for international data transfers in accordance with applicable data protection laws. *** ### 6. Data Retention We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including security, compliance, and operational needs. Public blockchain data cannot be deleted or modified by MemeMax. *** ### 7. Your Rights Depending on your jurisdiction, you may have rights to: * Access personal data we hold about you * Request correction or deletion of personal data * Object to or restrict certain processing * Withdraw consent where processing is based on consent Under Singapore’s Personal Data Protection Act (PDPA), you may request access to or correction of personal data, subject to legal exceptions. Requests can be made using the contact details below. We may verify your identity before responding. *** ### 8. KYC and Identity Verification MemeMax does not perform general KYC or identity verification for platform usage. Limited identity information may be collected only when necessary, such as for participation in specific programs (e.g., Bug Bounty rewards) where compliance or payout requirements apply. Such processing will be limited to that purpose. *** ### 9. Security We implement reasonable technical and organizational safeguards to protect personal data. However, no system is completely secure, and transmission of information is at your own risk. *** ### 10. Children’s Privacy The Services are intended for users aged 18 and above. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take reasonable steps to delete it. *** ### 11. Third-Party Services The Services may link to or integrate with third-party platforms (including wallet providers and social platforms). Their privacy practices are governed by their own policies, and MemeMax is not responsible for them. *** ### 12. Changes to This Policy We may update this Policy from time to time. Changes will be reflected by updating the “Last Updated” date. Continued use of the Services after updates constitutes acceptance of the revised Policy, to the extent permitted by law. *** ### 13. Contact Us For questions or notices, contact: --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.mememax.com/others/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.