Privacy Policy
Last Updated: November 1, 2025
This Privacy Policy (“Policy”) describes how Blockcat Pte. Ltd. and its affiliates (“MemeMax,” “we,” “us,” or “our”) collect, use, disclose, and protect personal data when you access or use our websites, applications, APIs, SDKs, and related services (collectively, the “Services”).
For the purposes of applicable data protection laws, MemeMax is the data controller of personal data processed through the Services.
By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree, you should not access or use the Services.
1. Scope and Key Principles
1.1 Non-custodial services
MemeMax provides non-custodial software services. We do not hold your private keys or custody your digital assets. However, limited personal data may still be processed to operate, secure, and improve the Services.
1.2 Public blockchain data
Blockchain networks are generally public and transparent. Transactions you submit may be visible to others and indexed by third parties. MemeMax does not control public blockchain data once it is broadcast to a network.
1.3 Restricted Territories
The Services are not offered to users located in restricted jurisdictions as defined in our Terms of Service. We may process certain technical data (such as IP-derived location signals) to enforce these restrictions.
2. Personal Data We Collect
We follow data-minimization principles and collect personal data only when necessary.
2.1 Information you provide voluntarily
Depending on how you use the Services, you may choose to provide:
Wallet address(es) and related identifiers when connecting a wallet
Social account information (optional)
If you voluntarily bind your X (formerly Twitter) account, we may collect your public handle, profile identifier, and related public metadata
Binding a social account is optional and can be removed at any time
Communications you send to us (e.g., support requests, feedback, bug reports)
2.2 Information collected automatically
When you access or use the Services, we may collect:
IP address and inferred country or region
Device and browser information (e.g., browser type/version, operating system, language)
Usage data and logs, such as pages visited, timestamps, error logs, and performance metrics
These data are used primarily for security, analytics, and service reliability.
2.3 Analytics and session tools
We use third-party analytics and session analysis tools, including:
Google Analytics – to understand usage patterns and improve the Services
Hotjar – to analyze user interactions and improve usability
These tools may collect information such as IP address, device type, browser information, and interaction data. Data collected by these providers is processed in accordance with their respective privacy policies.
2.4 Cookies and similar technologies
We use cookies, local storage, pixels, and similar technologies to:
Enable core functionality
Improve performance and user experience
Analyze usage and troubleshoot issues
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
2.5 Security and fraud prevention tools
While we do not currently use dedicated bot-mitigation or fraud-prevention services (such as CAPTCHA or firewall tools), we may deploy such tools in the future to protect the Services. If implemented, these tools may process IP addresses and related security signals.
3. How We Use Personal Data
We process personal data for the following purposes and legal bases, as permitted under applicable law:
3.1 Providing and operating the Services
Enable access to the Services and wallet connectivity
Display account-related information and optional social integrations
Respond to user inquiries and support requests
3.2 Security, abuse prevention, and compliance
Detect and prevent fraud, exploitation, or abusive behavior
Enforce geographic and eligibility restrictions
Maintain platform stability and integrity
3.3 Analytics, research, and improvement
Monitor performance and usage trends
Improve product design, features, and user experience
Debug errors and conduct internal analysis
3.4 Communications
Respond to user-initiated communications
Deliver important operational or security notices
We do not send marketing communications unless explicitly enabled in the future and permitted by law.
3.5 Legal and regulatory purposes
Comply with applicable laws or lawful requests
Enforce our Terms of Service
Protect our rights, users, and operations
4. Sharing of Personal Data
We may share personal data in limited circumstances:
4.1 Service providers
We may share data with vendors that support our operations (e.g., hosting, analytics, security). These providers process data only on our instructions and under contractual safeguards.
4.2 Affiliates
Personal data may be shared within our corporate group for purposes consistent with this Policy.
4.3 Legal and safety disclosures
We may disclose personal data if required to comply with law, legal process, or governmental requests, or to protect the rights and safety of MemeMax or others.
4.4 Business transactions
In the event of a merger, acquisition, reorganization, or asset sale, personal data may be transferred as part of the transaction, subject to appropriate safeguards.
4.5 Aggregated or anonymized data
We may share aggregated or anonymized data that does not identify individuals.
5. International Data Transfers
MemeMax operates globally. Personal data may be processed or stored in multiple jurisdictions where we or our service providers operate.
Where required, we implement appropriate safeguards for international data transfers in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including security, compliance, and operational needs.
Public blockchain data cannot be deleted or modified by MemeMax.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access personal data we hold about you
Request correction or deletion of personal data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Under Singapore’s Personal Data Protection Act (PDPA), you may request access to or correction of personal data, subject to legal exceptions.
Requests can be made using the contact details below. We may verify your identity before responding.
8. KYC and Identity Verification
MemeMax does not perform general KYC or identity verification for platform usage.
Limited identity information may be collected only when necessary, such as for participation in specific programs (e.g., Bug Bounty rewards) where compliance or payout requirements apply. Such processing will be limited to that purpose.
9. Security
We implement reasonable technical and organizational safeguards to protect personal data. However, no system is completely secure, and transmission of information is at your own risk.
10. Children’s Privacy
The Services are intended for users aged 18 and above. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take reasonable steps to delete it.
11. Third-Party Services
The Services may link to or integrate with third-party platforms (including wallet providers and social platforms). Their privacy practices are governed by their own policies, and MemeMax is not responsible for them.
12. Changes to This Policy
We may update this Policy from time to time. Changes will be reflected by updating the “Last Updated” date. Continued use of the Services after updates constitutes acceptance of the revised Policy, to the extent permitted by law.
13. Contact Us
For questions or notices, contact: support@mememax.com
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